Auctions - Frequently Asked Questions

All auction participants agree to our Terms of Service.

To ensure fair bidding, if a bid is placed within the last five minutes of an auction, the auction end time will automatically extend by an additional five minutes. This process will continue until no further bids are placed within the final five minutes.

Our system allows for proxy bidding, enabling you to set a maximum bid amount. The system will automatically place incremental bids on your behalf up to your maximum, ensuring you remain the highest bidder without constant monitoring.

Find the tree you are interested in bidding on and sign in or create a free account. Once signed in go back to the tree you are interested in and place your bid.

No, once a bid is placed you have committed to purchasing the tree if you are the auction winner. Winners that fail to complete their purchase will no longer be allowed to participate in auctions.

You will receive an automated email letting you know you are the winner of the auction with a checkout link. You will have 48 hours to enter your shipping address and checkout.

No, discount codes are not allowed for live plants. If a discount is inadvertently applied at checkout it will be removed.